From the Source – Success Story for SharePoint Connector and DMS Link for HealthcareKyocera
Healthcare providers process a huge volume of paperwork every day. For these facilities, a streamlined workflow is as critical for internal efficiency as it is for patient care. Consider one of the largest urology groups in the nation. The medical practice took pride in its innovative and cutting-edge patient care, yet its administrative operations were far from state-of-the-art. It had been relying on an older competitive document imaging devices to support an antiquated, manual paperwork system that was housed in file cabinets and banker boxes. The office lacked any formal organization, and although it had a Great Plains database (a Microsoft Corporation product), it went largely unused. This outdated system was compromising the practice’s efficiency. Something had to be done before it began undermining the care of patients.
THE CHALLENGE & THE SOLUTION
When the lease ran out on the competitive devices, the group’s administrators asked a Kyocera dealer to assess their current workflow. The dealer immediately saw the need for an upgrade—specifically noting the inefficiency in manually processing invoices. The dealer proposed a solution that featured digital invoice processing and easily integrated with the existing Great Plains database. Plus, it would work seamlessly with Microsoft SharePoint should the office choose to migrate its archive. The dealer suggested installing two new devices—a Kyocera Multifunctional Printer and a Multifunctional Product —and equipping them with DMS Link, a Kyocera developed business application to help transition existing operations into a digital workflow. The Kyocera dealer also recommended OmniPage OCR to easily search documents, and SharePoint Connector to ensure seamless integration with Microsoft SharePoint. The Kyocera dealer worked so closely with the group’s directors and IT staff that the administrators chose not to look elsewhere. They were fully confident in Kyocera’s ability to provide them with the ideal total solution.
Kyocera’s MFPs and business applications met all of the group’s needs, and the accounting department began using DMS Link to reconcile inbound invoices with paid checks immediately. The administrators were so pleased with the solution that they had the dealer install Kyocera devices into all eight of their locations.
The practice has also begun the transition from paper-based filing to an all-digital system. Its accounting staff processes invoices from multiple internal sites, and its staff shares secure, critical data through the network. As a result, the urology group is running efficiently— which means its doctors and nurses are tending to patients and not paperwork.