Have You Been Hacked?
An Ultrex IT Guide to Responding — and Recovering — the Right Way Let’s start with the good news: not every scary pop-up or flashing screen means you’ve truly been hacked.But if something feels off — your computer is acting…
Backups: The 3-2-1 Rule and Why “Good Enough” Isn’t Good Enough
If You’d Be Sad If You Lost It — Back It Up. Let’s start simple:If you’d be sad, stressed, or out of business if a file disappeared, it needs to be backed up — automatically, regularly, and reliably. We’ve seen…
Why “One-Size-Fits-All” IT Just Doesn’t Make Sense
Let’s be honest — no two businesses run the same way. Different goals, different workflows, different people — and definitely different budgets. So why do so many IT providers still try to squeeze every client into the same pre-packaged “solution”?…
Does your IT do training without extra fees?
At Ultrex, we believe technology should empower your people – not confuse them. That’s why we include user training as part of our core service. No extra line item. No “add-on” charge. Just part of what we do. Because when…
MS Outage
The issue is beginning to alleviate and we’re seeing sign ins starting to work again. You can watch the coverage and updates as it wraps up here. ORIGINAL ARTICLE: We are aware of a Microsoft outage, this is not just…
Microsoft 365 Licenses Explained — and Why “Premium” Usually Wins
When you go shopping for Microsoft 365, it feels like alphabet soup — Business Basic, Business Standard, Business Premium, E3, E5, and on and on.Let’s simplify things. For most small businesses and nonprofits, the three main licenses you’ll actually be…
Shared Mailboxes: The Secret to Smooth Team Communication
Collaboration Without the Chaos If you’ve ever tried to manage a single “info@” or “support@” email address by forwarding messages to multiple people — you know how fast that can get messy. Replies overlap, messages get missed, and suddenly you’re…
Why We Recommend Outlook.com Over the Outlook App
Let’s be honest – Outlook the program (what most people think of as the “Outlook app” on Windows) has been a workhorse for decades. But in today’s cloud-first world, that workhorse is starting to limp. At Ultrex IT, we support…
Sharing Google MFA Codes with Others
Here’s two links to Sharing Google MFA codes with others, both a donor and a receiver guide. Donor Guide Receiver Guide For both of these guides, you’ll need your phone, and the Google Authenticator app (free from the App Store…
How Ultrex IT Helps Nonprofits Do More — for Less
At Ultrex, we don’t just work with nonprofits — we specialize in them. Schools, churches, and community organizations make up the heart of what we do. We know your mission matters more than your margins, and we’ve built our entire…
Why Every Office Should Have a Spare PC (and Why You’ll Thank Yourself Later)
Downtime costs more than you think. When a computer dies — whether it’s a bad hard drive, Windows update gone wrong, or a coffee spill that “just barely touched it” — it always seems to happen at the worst possible…
Setting up Multi Factor Authentication
Why Multi-Factor Authentication (MFA) Matters Let’s get real – passwords alone don’t cut it anymore. Between phishing, reused passwords, and breaches that spill login data onto the dark web, it’s just too easy for attackers to get in.That’s where multi-factor…
Why We Recommend 1Password for Password Management
At Ultrex, we spend a lot of time helping people stay secure without making their day-to-day work miserable. Password management is one of those areas where “secure” and “easy” usually don’t get along — but they can. That’s why we…
Windows 10 End of Life: October 14, 2025 – Are You Ready?
On October 14, 2025, Windows 10 reaches End of Life. That means no more security patches, updates, or official support. In other words—if you’re still running Windows 10 past that date, your computers (and your data) are at risk. At…
Scan to email constantly not working with your MS365 or Google environment?
When businesses set up devices such as copiers, scanners, or applications to send email, the natural instinct is to point them directly at their company’s Microsoft 365 or Google Workspace environment. After all, that’s where the mailboxes live. But in…
Key Elements Every Business Network Security Policy Should Include
Because “We’ve Never Had a Problem” Isn’t a Security Strategy Every business owner knows how important it is to protect company data — but figuring out how to do that can feel overwhelming. Between compliance requirements, new threats, and just…
The Salem Business Guide to Smart, Scalable IT Services
You’re running a growing business in Salem. But the more it expands, the more complex your IT needs become. From safeguarding sensitive data to supporting a hybrid workforce, staying on top of tech can feel overwhelming without the right support.…
Driving Productivity with Innovative Business Technology Solutions
In today’s fast-paced business environment, staying competitive means leveraging the right technology. However, many business owners struggle with outdated systems, inefficient workflows, and cybersecurity risks that hinder productivity. Without the right tools, businesses waste time on manual processes and lose…
The Importance of Regular Cybersecurity Audits for Your Business
Is Your Business Secure? Cyber threats evolve daily, yet many businesses assume their cybersecurity services are sufficient—until they experience a breach. A single cyberattack can result in data loss, financial damage, and reputational harm. If you’re unsure whether your business…
Guide to IT Procurement: Best Practices for Businesses
Choosing the right IT solutions is essential for running a successful business. From office equipment rental to IT support services in Portland, having the right tools and assistance can save time and money. Businesses need reliable technology to stay productive…
Top 5 Secure Printing Practices Every Business Should Implement
Are you concerned about the security of your business’s printing practices? With increasing data breaches and cyber threats, it’s crucial to prioritize the protection of sensitive information. From securing your network to implementing access controls and encrypted printing, these simple…
The Top 6 Benefits of Managed Print Services
Looking for ways to optimize your printing processes and increase efficiency? Managed Print Services (MPS) could be the solution you’ve been searching for. With MPS, businesses can entrust their print infrastructure to experts who handle everything from maintenance and supplies…
A Local Private School Increases Connectivity & Safety With Phone Systems
A school was experiencing difficulties operating their telecommunications across their entire campus. Ultrex was able to configure a custom solution that addressed every need the school had all under their budget. Problem: A private school in Oregon was operating on…
Managed IT Solutions Help Oregon Based Non-Profit Save Time & Money
Problem: A small non-profit had a dedicated team of volunteers and staff of around 20 people struggling with information access due to isolated repositories of data. The data silos were not easily accessible or integrable with other systems or departments…
House Of Worship Cuts Costs With Appropriate Office Equipment
Problem: A local church was operating two multi-function copiers for their printing and copying needs. When Ultrex was reviewing their lease cost, service plan, and overage charges we found a very high cost of operation—$874 / month. A cost that…
Ultrex Helps Construction Firm Centralize Copier Administration
Problem: A Salem construction firm had a number of jobs in progress, with separate office trailers operating at each site. When they would start a new job, the project manager would purchase a new copy machine from a box store.…
School System Simplifies Equipment Monitoring By Partnering With Ultrex
Problem: A rural school district had a host of copiers and printers spread amongst schools and administrative offices. Management of the equipment fell to the district’s IT department. Monitoring the equipment’s usage, service levels and toner/ink needs was cumbersome and…
Law Firm Streamlines Work Flow After Partnering With Ultrex
Problem: A personal injury law firm came to Ultrex as it was extremely difficult to locate key client files and documents on their network. The firm’s ever-rotating front office staff had never arrived at a consistent methodology for naming files…