School System Simplifies Equipment Monitoring By Partnering With Ultrex

Problem:

A rural school district had a host of copiers and printers spread amongst schools and administrative offices. Management of the equipment fell to the district’s IT department. Monitoring the equipment’s usage, service levels and toner/ink needs was cumbersome and required a lot of personal attention from the IT staff. Teachers had a hard time using the equipment because of a lack of training and persistent reliability issues of certain machines.

Solution:

After assessing the district’s current equipment capabilities, Ultrex recommended updating the school’s current equipment with more reliable and easy-to-operate equipment. We also helped the school improve its ability to access data with state-of-the-art cloud management capabilities.

Happy Customer:

The IT department now enjoys 14 hours of extra time each month not having to deal with equipment issues and management. Teachers now enjoy standardized control panels and print drivers across the whole fleet that make using the machines easy and hassle-free. As an added benefit, the district saved over $ 1,000 per month in operating costs.