Managed IT Services in Oregon
Ultrex provides IT Services, Cybersecurity & Data Backup services up and down the I-5 corridor from Portland to Eugene, the Willamette Valley, and the Oregon Coast.
Power Your Business with Managed IT Services and Support
We provide managed IT support and consulting to keep your office and business running smoothly. As a leading IT support provider in the Willamette Valley of Oregon, we deliver IT management services from Portland to Eugene, the Willamette Valley, and the Oregon Coast.
At Ultrex, we believe real IT support should be simple and all-inclusive. That’s why our retainer covers everything—calls, visits, and even projects. No nickel-and-diming.
This structure means our clients know we’re just as invested as they are in long-term, proactive support. Too often, organizations that pay per call or per ticket end up with staff letting problems fester. That leads to frustration, wasted time, and bigger issues down the road.
Our model flips that on its head. Because we don’t profit from problems, we’re rewarded when everything runs smoothly—when staff are happy, supported, and efficient, and when projects and challenges are handled head-on. IT shouldn’t feel like a fundraiser for your provider. With Ultrex, it never does.
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Our IT Services Include:
- Advanced remote support and remote monitoring
- Server monitoring and maintenance
- Regularly scheduled onsite visits
- Management of pay-per-use systems
- Monitoring of internet, technician response in case of downtime
- IT projects, upgrades, and installations
- Staff training sessions and training seminars
- System update management
- Software deployments
- Resource monitoring for system reliability
- AV installations (software charges apply)
- Backup recommendations and deployments on and offsite, cloud-managed, and personnel
- Managed software/hardware (charges apply)
- HIPAA auditing and consulting
- Priority response on system-wide outages
- A dedicated team who gets to know you and your systems
- Remote/telephone support
- On-site support
- Proactive solutions and recommendations
- Cyber Security evaluation and support
- Assisting Non-profits with technology related grants and discounts
- Facility Management
We like to say:
“If it takes electricity or internet, and it’s not inside of a wall, we’d love to help!”
The Few Things Our IT Services Do NOT Include:
- Low voltage cable running
- After-hours/nights and weekend support
- Website design or changes
- Hardware or software costs of recommended solutions
How Our IT Support Integration Process Works:
If your business is ready to outsource and streamline your IT and equipment, then schedule a consultation today! Our team is available Monday to Friday to provide an assessment and recommendations on how to improve your IT department. To access our IT support, it’s as easy as submitting a support ticket anytime.
1: Network-Wide Review
Our managed IT strategy begins with a thorough onboarding assessment and a solution tailored to your business needs. We want to get to know you, and discuss what working with us would look like.
2: Decide If We’re A Good Fit
Experience seamless IT support services as our support includes onsite assistance, installations, changes, and advanced service level agreements.
3: Get Back To What You Do Best
Our fully-managed IT support, allows you to focus on growing your business while we manage your technology. Our support covers all managed technologies.
Features of Our Fully Managed IT Services
Enhance your business with our managed IT services in Oregon.
We utilize enterprise-grade tools, monitored by skilled IT experts,
and supported by world-class IT management.
Managed IT Strategy, Consulting & Reporting
Our managed IT strategy begins with a thorough onboarding assessment and a solution tailored to your business needs. You’ll be supported by a dedicated account manager.
Proactive Support
Experience seamless IT support services as our support includes onsite assistance, installations, changes, and advanced service level agreements.
Fully Managed IT Support Services
Our fully-managed IT support, allows you to focus on growing your business while we manage your technology. Our support covers all managed technologies.
Managed IT Security
Our managed IT security services can include next-gen endpoint detection and protection for your end-users, along with managed data protection to safeguard your information.
Strategic IT Management
Our IT management services optimize your technology infrastructure for efficiency, cost-effectiveness, and security. We provide IT infrastructure assessments, dedicated managers, monthly reporting, and analytics.
Access To Expert IT Support
Ultrex delivers managed IT services with a team of experienced professionals. We offer end-user support, onsite assistance, advanced service level agreements, and responsive support via email, text, or call.
With Reviews To Back It Up!
Ultrex Business Solutions is an authorized office equipment, business technology dealer, and IT services provider. We serve the I-5 corridor from Portland to Eugene, the Willamette Valley, and the Oregon Coast.
Corporate Office:
110 SW 9th Ave
Albany, OR, 97321
M-F (8am – 5pm)
Need To Improve Your IT?
Call To Find Out How Ultrex’s IT Team Can Help Your Business Communicate Better With Customers.