Meet The Ultrex IT Team

I’m Jim Smith, a seasoned professional with nearly 25 years of experience in the IT & Tech industry. My journey began working in a mom-and-pop computer store during the Y2K era. Over the last couple of decades, I’ve found my calling in serving behind the scenes, combining my IT expertise with my passion for serving others. My mission is to empower organizations by helping them choose technology that enhances their work rather than hindering it.

My experience spans various sectors including computer retail, network engineering, break/fix, and being the sole IT support for an organization. I’ve also had the privilege of serving a diverse range of nonprofits, churches, schools, and small businesses. This field is dynamic and challenging, constantly pushing me to learn and adapt, and I absolutely love what I do!

I’ve had a long-standing relationship with the ownership at Ultrex. When the opportunity arose to establish an IT services branch within this trusted and integrity-focused company, I jumped at the chance. It’s been an exciting journey serving our numerous clients, and I take great pleasure in the constant learning that this job offers.

I’m eager to put our team’s passion for learning and serving to work for you. Feel free to book a time with me at your convenience HERE. I look forward to learning about your goals and exploring how we can support you in achieving them!

Ethan Chung
IT Support

I’m Ethan, an IT Technician with a passion for connection and a knack for making the complex feel clear. Watching information flow seamlessly across networks is my personal thrill ride, each device a node in a symphony of collaboration. It’s not just about the tech, though – it’s about building bridges.

I got my start nurturing a fledgling IT department, seeing it bloom into a trusted partner for our clients. Every satisfied smile, every solved riddle, fuels my drive. But the real magic lies in human connection. Demystifying technology, turning frustration into understanding – that’s where I truly shine.

My toolkit? Cloud platforms, virtualization, network engineering, and a healthy dose of future-gazing. I dissect encryption protocols, chase the next big innovation, and yearn to see how technology will connect people in unexpected ways. So, whether you need a network guardian, a system whisperer, or a tech translator, we’ll explore the possibilities together. I’ll work to build bridges, solve puzzles, and unlock the magic of technology, one byte at a time.

TJ Wilson
IT Support

My name is TJ Wilson. I have been a “tech guy” since my childhood, which started off with taking apart the family computer to understand its inner workings. I have been “investigating” technology ever since – computers, monitors, video game consoles, software, and servers alike.

I spent many years moving around different industries and seeing how each one works in order to offer my own brand of solutions. I’ve been part of the nonprofit sector off and on for 20 years, and I’ve experienced the retail, call center, transportation, and software licensing industries up and down the West Coast before finally landing in the MFP and Tech Industry with Ultrex.

I have always moved forward with the idea that every problem is waiting for a solution. Whatever your problem, I will find a solution.

Andrae Snegirev
IT Support

I’m Andrae, and I love getting to serve people – especially when it comes to reminding technology that it’s also supposed to help people and not hinder them.

I’ve been fascinated with Tech and the IT industry since college, and I enjoy digging in to understand how it all works together. Technology has changed and grown in leaps and bounds over the last 20 years, and it is incredibly fun for me to be a part of. But I know it’s not everyone else’s passion. Once I realized that my desire to serve others and for fixing and optimizing tech complimented each other really well, I was given the opportunity to be the sole IT guy for one organization for 3 years before finding myself at Ultrex.

Getting to use my IT expertise to help churches, nonprofits, and businesses alike is incredibly special. Everyone has an important role to play in making this world better, and if I can help you get back to doing what you do best by taking care of your IT needs with my team, I’m excited to do so!