We provide VoIP Phone Systems to Businesses in the Salem, Albany, Portland, and Eugene Metro Areas

    Contact Ultrex

    We Carry The Following Phone Systems:

    Ring By Name_no background
    Yealink Logo
    Polycom Logo
    Grandstream_Phone System Logo
    Business Phone

    Understanding Cloud-Based Phone Service and Voice-over-IP (VoIP)

    Cloud-Based Phone Service and Voice-over-IP (VoIP) are modern communication solutions that operate over the internet, offering flexible, scalable, and cost-effective alternatives to traditional phone lines. Both services are hosted on the provider’s servers, allowing users to make and receive calls through various devices such as smartphones, tablets, or computers.

    These internet-based phone services help reduce costs by eliminating the need for traditional phone lines and long-distance charges. They also offer advanced features like call routing, conference calling, and integration with business tools like CRM systems.

    The scalability of these phone systems makes them ideal for businesses of all sizes, allowing the easy addition or removal of lines and features as needs change. With high-quality audio and video capabilities, cloud-based phone services and VoIP are versatile and reliable solutions for modern communication.

    What are the advantages of Cloud-Based phone services & VoIP?

    We make upgrading your VoIP system simple and quick. Our IT technicians are available to help with set up, training, and any changes needed (our systems include unlimited free support at no extra cost). When you work with Ultrex, 24/7 support is included for Cloud-Based phone services & VoIP so you can have peace of mind.

    Cost Efficiency

    Reduce operational costs by eliminating physical phone lines and cutting expenses on hardware and maintenance. Enjoy cheaper international call rates compared to traditional phone services.

    Scalability

    Easily expand or reduce lines and services without major investment or disruption. Choose from flexible starting plans tailored to your business needs.

    Enhanced Features

    Advanced tools like video conferencing, voicemail-to-email, call forwarding, and auto-attendants. Seamlessly integrate with CRM systems and email platforms for improved productivity.

    Reliability and Continuity

    Benefit from disaster recovery options and high uptime, ensuring continuity of communication and minimizing outages.

    Improved Customer Service

    Manage high call volumes efficiently with call routing and automated attendants. Enhance customer interaction with call recording and analytics to improve service quality.

    Security

    Protect sensitive communications with encryption and other security measures. Regular updates ensure the latest security patches and features are always in place.

    FAQs: Phone Systems

    1. What is the difference between a cloud-based phone service and a traditional phone system?

    A cloud-based phone service operates over the internet and is hosted on the provider’s servers, eliminating the need for physical phone lines and hardware. In contrast, a traditional phone system relies on physical phone lines and on-premise hardware.

    2. How reliable are cloud-based phone services and VoIP providers?

    Cloud-based phone services and VoIP providers offer up times of 99.9% or higher.

    3. Can I keep my existing phone number when switching to a VoIP provider?

    Yes, VoIP providers offer number porting services, allowing you to keep your existing phone number. The process involves providing current account information and may take a few days to complete.

    4. What kind of internet connection do I need for a cloud-based phone service?

    A stable, high-speed internet connection is needed. The actual bandwidth required depends on the number of users and features being used.

    5. Are cloud-based phone services and VoIP providers secure?

    Our system comes standard with the highest security safeguards in the industry. This means you don’t have to worry about hacking and security breaches.

    ultrex white logo

      Contact Ultrex

      Ultrex Business Solutions is an authorized office equipment, business technology dealer, and IT services provider. We serve the I-5 corridor from Portland to Eugene, the Willamette Valley, and the Oregon Coast.


      Contact Us

      Salem: 503.391.9595
      Albany: 541.928.6522
      Eugene: 541.284.5774

      Email: sales@ultrex.com

      Corporate Office:

      110 SW 9th Ave
      Albany, OR, 97321

      M-F (8am – 5pm)