Does your IT do training without extra fees?

At Ultrex, we believe technology should empower your people – not confuse them.

That’s why we include user training as part of our core service. No extra line item. No “add-on” charge. Just part of what we do.

Because when your staff actually understands the tools they use, everything gets easier: fewer support calls, fewer mistakes, and a lot more confidence.

Real Training, Not Just Tech Talk

We don’t just hand you new tools and say “good luck.”

We teach your team how to use them – in plain English.

Our trainers come from pastoral and education backgrounds, with over 40 years of combined teaching experience. That means we know how to make complex topics approachable, engaging, and actually stick.

We build every training around your team – their comfort level, their goals, and their day-to-day reality.

Topics That Actually Matter

We design sessions that directly serve your staff and make an impact where it counts:

  • 🔐 Password Management Best Practices – because “Summer2024!” isn’t cutting it anymore.
  • 🤖 How (and How Not) to Use AI in the Workplace – practical, ethical, and safe ways to put AI to work without exposing sensitive data.
  • 🧠 Cybersecurity Awareness – spotting phishing, avoiding scams, and understanding what “that weird email” really means.
  • 💻 Productivity Tools and Collaboration – mastering Microsoft 365, Teams, Google Workspace, and more.
  • 🧭 Custom Topics – if it helps your team work smarter and safer, we’ll build it.

Our sessions are interactive, not intimidating. We meet your staff where they are and guide them from “I’m not sure what that means” to “I’ve got this.”

Training Is Part of the Package

Here’s what sets Ultrex apart:

We don’t charge per ticket, per visit, or per training.

Other IT providers treat user education like an “optional extra.” We see it as essential.

Because the best way to prevent IT issues is to make sure your people feel equipped – not afraid – to use their tools confidently.

Tailored to Your Team

No two organizations are the same, and your training shouldn’t be either.

We’ll work with you to identify which topics matter most to your staff, and we’ll tailor the session to your size, industry, and tools. Whether it’s a 30-minute refresher, a full team workshop, or a one-on-one walkthrough, we make sure it fits your team’s schedule and learning style.

We’re not tied to any one product or solution – we help you find what makes sense for you, balancing security, convenience, and cost.

Let’s Make Tech Feel Easy Again

At Ultrex, our mission is simple:

Help your people feel confident with technology so your business can run smoother, safer, and smarter.

If you’re ready to give your team the kind of training that actually sticks – and comes included with your IT partnership – let’s talk.

👉 Contact us today and let’s build a smarter, more confident team together.