Why Every Office Should Have a Spare PC (and Why You’ll Thank Yourself Later)

Downtime costs more than you think.

When a computer dies — whether it’s a bad hard drive, Windows update gone wrong, or a coffee spill that “just barely touched it” — it always seems to happen at the worst possible time.
Payroll day. A grant deadline. Mid-meeting.

Here’s the truth: even with fast support and great SLAs, getting a computer repaired or replaced always takes longer than just switching to a ready-to-go backup.

That’s why we recommend every office keeps at least one spare PC or laptop, fully set up and signed in, ready to go.


Why It Matters

Even under our best Service Level Agreements (SLAs), repairs take time — sometimes hours, sometimes a day or two. Parts need to be replaced, software reinstalled, or profiles rebuilt.

Meanwhile, your team is stuck waiting.

A standby computer changes all that. If something breaks, you just hand them the backup, they sign in, and they’re back to work in minutes — not hours or days.


The Math Just Works

For most offices, you can get a perfectly capable backup laptop for $600–$800. Compare that to:

  • An employee sitting idle for a day (or more)
  • Rush shipping on a new computer
  • The lost productivity, stress, and disruption that come with “the computer’s down”

That one-time cost pays for itself the very first time you need it.


We’ll Set It Up for You

We don’t just tell you to buy a spare — we’ll set it up, sign it in, install your software, and make sure it’s ready to jump into service at a moment’s notice.

That way, you’re not scrambling to remember passwords or waiting for logins when things go wrong.

And because Ultrex doesn’t bill per ticket or per visit, all the setup help and ongoing maintenance are already part of your retainer.


Better Uptime, Less Stress

Having a spare system on hand isn’t just about convenience — it’s about resilience.

Think of it like a spare tire: you hope you never need it, but when you do, you’ll be really glad it’s there.

If uptime matters to your business (and let’s be honest, it always does), a standby computer is one of the simplest, smartest investments you can make.


Ready to Add a Spare?

We can help you pick the right laptop, prep it for your network, and keep it updated so it’s always ready when you need it.

Let’s find the right setup for your budget, your workflow, and your peace of mind — together.

If you’re a retainer client and would like to discuss what this looks like for you, feel free to book a time with us here: www.Booking.Ultrex.Com