Problem: A rural school district had a host of copiers and printers spread amongst schools and administrative offices. Management of the equipment fell to the district’s IT department. Monitoring the equipment’s usage, service levels and toner/ink needs was cumbersome and…

Problem: A personal injury law firm came to Ultrex as it was extremely difficult to locate key client files and documents on their network. The firm’s ever-rotating front office staff had never arrived at a consistent methodology for naming files…